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London Drugs ranks at top in Drug Stores Sales

London Drugs is a Vancouver-based company with stores everywhere. In the Annual Association Convention for Drug Stores, London Drugs ranks highest in sales-per-square-foot, by quite a large margin over the best US-based Drug & Non-Food Stores. In fact, the best US Drug companies, like Longs Drugs, barely manage $200 per square foot, while London Drugs manages $400 per square foot. This is public information, revealed at the Annual Drug & Non-Foods Convention.

It is quite an honor to outsell the best of the US Drug Chains

Apparently this happens every year - London Drugs is first amongst Drug Store and Non-foods Sales. Although the US Competitors of London Drugs visit London Drugs regularly, they have not been able to match even half of what London Drugs sells. It's not a freak occurrence, London Drugs simply dominates the sales charts.

So How did London Drugs do it?

We were told this technique by a former Executive at London Drugs. He explained it to us very simply and concisely. And he gave us permission to re-tell the story. Our Company then took this idea and built it into a $100 Million Dollar Marketing Success. Our first test was with Kellys Stereo Marts - Canada's largest chain of Consumer Electronics stores, at that time. See below...

Kellys Stereo Marts grew 30% using the Success Formula originated by London Drugs

Kellys Stereo Mart had always grown at a steady rate of 11% a year. Using London Drugs technique, modified to suit this industry, we grew Kellys sales by a full 30%. The second year sales grew another 30%. Gradually the technique was refined, as Kellys had a large marketing budget. Kellys grew 30% a third year - growing Sales from $30 Million up to $65 Million during that same 3-year period.

Later, the Secret Success Formula, first used by London Drugs, was modified for use in other Retail Stores

After Consumer Electronics at Kellys Stereo Mart, the idea was modified and used for Nissan Automobile for their Nissan Dealers. In a cross-Canada campaign for all Nissan Dealers, they achieved record sales.

Later, Canada's Largest Chain of Paint Stores got the same mammoth sales results - our benchmark goal became the 30% growth we'd attained at Kellys. 

Then for Birks Jewelers we achieved their first-ever Million Dollar Saturday. They were so busy with sales that their brand new NCR Cash Registers couldn't keep up.

Performance of 25% at Canadian Airlines

AVI Digital, formerly known as DMG Direct Marketing Group, then picked up Canadian Airlines as a Client, and invented the Frequent Flyer Program for Canada. Canadian Airlines sales grew dramatically, Canadian told us that their Market Share grew from 33% to 51%. Sales grew to a Billion Dollars annually.

Secret Success Formula

Then we started to keep this idea secret and share it only with our customers. By this time, the Secret Success Formula no longer resembled the original London Drugs formula, but we still call this program the London Drugs Formula in homage to the brilliant marketer who invented or discovered this Formula for the first time. To clarify - London Drugs does not authorize or approve this "Secret Success Formula" - it's where the idea came from.

BC Tel, now known as Telus, revealed a 22 to 26% response rate from three campaigns of ours, while they ordinarily received just 2 to 4% from others

BC Tel / Telus does not reveal its results very often. In order to enter a Marketing Contest at the DMA in New York, BC Tel got permission from its Head Office, to reveal their performance results. They publicly revealed results of 22% to 26% in three different campaigns. Eventually we did about 300 campaigns for BC Tel, with similar successes. The Direct Marketing Manager at the time, Diane Armstrong said "From you, we always get over 20% response in Sales, from your competition we get the usual 2% to 4%."

Esso tried it, and didn't believe the results at first

When our program was launched for Esso Service Stations, they achieved 46%, then 45% then 46% Sales Growth with three successive campaigns. They had ordinarily received 1% to 7% Sales Increases from conventional advertising, so 46% was off-the-charts wonderful. At first, the Esso Head Office thought this was a mistake. However, the amazing results were extensively documented by the analysis folks at Esso, and in Surveys, Esso Dealers said "You guys at Head Office finally found something that really works."

Benchmark of 30% Sales Increase

The Golden Goose Syndrome

Most Clients who tried the Secret Success Formula achieved our benchmark of a 30% sales increase

We were getting good at this...  In fact, every client succeeded with this technique. Some did not quite achieve the full 30% growth, but most did grow 30%, or more

Sometimes it works even better...

Sears Automotive, admitted they got 1200 sales of a "test" automotive product - a Car Ramp, when their usual response was just 57. That's twenty (20) times better using our methods ! Sears sold out, then offered "Rain Checks", then ran out of the Rain Check forms.

Why would a client who'd gotten good results then deny that they had any results at all? It baffled us when this first happened. 

We'd had an Office Products Client, who'd had record sales with every campaign. We'd send new prospective clients to him for a referral. When none of the prospective clients called us back, we checked to find out why. We discovered that the successful office products company was denying they had good results. When confronted, he said "Why should I encourage competition?" 

We call this the Golden Goose Syndrome because we liken it to when you discover a Golden Goose that lays Golden Eggs for you. (It makes you big money). At first, you want to tell all your neighbors about your wealth-making. Then you go quiet, and keep it a secret. We've all learned from the old Fairy Tale - Don't Kill the Golden Goose.

We realized we better keep this idea Secret too

Consumer Product by Consumer Product we tested, modified and launched, with amazing successes. And, except for a few chosen Clients, we kept it secret. Why spoil a good thing? BCIT was actively promoting its Marketing Programs at this time, and we made sure that none of these successes were taught or publicized by BCIT or others. Still true today. (BCIT does a fine program, and outputs excellent graduates - they're just not taught these tricks of Marketing.)

Success with Industrial Tools in 2006 and 2007

However, we'd never been able to get those same sales results for business-to-business Industrial , For other B-to-B Clients, we'd increased their sales by 10-15-20%, never quite the reliable 30% benchmark goal we'd achieved for Retail. But we kept trying, changing and experimenting...

Our Benchmark Goal of 30% was achieved in Industrial Tools - why this is important

In the Fall of 2006, for KMS Tools, we developed a strategy similar to the Secret Success Formula, which they incorporated into their marketing. Due to Client Confidentiality, I cannot reveal their results, but I can tell you they accomplished our benchmark goal of a 30% Sales Increase within a 4-month period. Our exclusive arrangement with KMS Tools has now ended, and we are free to do campaigns for other Tool & Industrial Companies.

We're especially delighted by this, because this crosses over from the original Consumer Retail to now include Industrial Sales. This technique has now worked equally well for Business-to-Business selling as well. Moreover, since Industrial Sales are often much higher gross sales than consumer sales, the profits are enormous.

Would you like to know more about the Secret Success Formula for increasing your sales by 30% in the next 30 to 45 days? 

Phone Doug White at 604-477-4455. 

If you sell to Businesses or Consumers, then you need to find out more about  Marketing Programs from AVI Digital

AVI Digital Direct Marketing is the only company that specializes in this type of program. We often wonder why more companies aren't using Direct Marketing for increasing their sales. If you've grown tired of failed advertising, then you will be very pleased with the sales results that you'll get from AVI Digital. We're results oriented.

Learn more about this Secret Success Formula or other Direct Marketing Ideas

To learn more, contact Doug White at 604-477-4455 or click:

See a list of our Clients who have used us for their Marketing:  Click:    

See these other B-to-B Case Studies - using Direct Mail: 

bulletSee how United Shipping Supplies used a Direct Mail campaign to sell Shipping Supplies and find new customers. Click: 
bulletSee a Case Study of a B-to-B Direct Mail Campaign done for Overland Freight Lines and why the good performance "shocked" them. Click  
bulletSee how BC Telephone, now Telus,  used Direct Mail to get sales of their Long Distance Calling Cards. To see this Case Study of a B2B Direct Mail Campaign click:
bulletSee how CP Air Cargo used Direct Mail to become the "Star" Division of Canadian Airlines. To see this Case Study of a B2B Direct Mail Campaign click:
bulletCloverdale Paint B2BSee a Case Study of a B2B Direct Mail Campaign that we did for Cloverdale Industrial Paint: Click 
bulletSee a Case Study of a multi-part B2B Direct Mail Campaign we did for Wajax Kawasaki Division for a New Product Announcement. Click:
bulletHow many businesses are there in the Lower Mainland? Click: 

Loyalty Program: See a Case Study of a B2B Direct Mail Campaign and Loyalty Program that we did for Canadian Airlines International: Click:  

  AVI Digital - Retail & Industrial Marketing Specialists 

Retail   Wholesale  Manufacturer   Machinery   Equipment   Tools   Rentals   

Parts   Service & Repairs   Wholesale   OEM   Telecom   Travel   Financial Services

 
SECRET SUCCESS FORMULA
The Secret Success Formula - reveals how London Drugs outsells all others 
Contact us today - ask for Doug White at 604-477-4455 or email doug@avidigital.com
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