| London
Drugs ranks at top in Drug Stores Sales
London Drugs is a Vancouver-based company with stores
everywhere. In the Annual Association Convention for Drug Stores, London
Drugs ranks highest in sales-per-square-foot, by quite a large
margin over the best US-based Drug & Non-Food Stores. In fact, the
best US Drug companies, like Longs Drugs, barely manage $200 per square
foot, while London Drugs manages $400 per square foot. This is public
information, revealed at the Annual Drug & Non-Foods Convention.
It is quite an honor
to outsell the best of the US Drug Chains
Apparently this happens every year - London Drugs is first
amongst Drug Store and Non-foods Sales. Although the US Competitors of
London Drugs visit London Drugs regularly, they have not been able to
match even half of what London Drugs sells. It's not a freak occurrence,
London Drugs simply dominates the sales charts.
So How did London Drugs
do it?
We were told this technique by a former Executive at London
Drugs. He explained it to us very simply and concisely. And he gave us
permission to re-tell the story. Our Company then took this idea and built
it into a $100 Million Dollar Marketing Success. Our first test was with
Kellys Stereo Marts - Canada's largest chain of Consumer Electronics
stores, at that time. See below... |
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 Kellys Stereo Marts
grew 30% using the Success Formula originated by London Drugs
Kellys
Stereo Mart had always grown at a steady rate of 11% a year. Using
London Drugs technique, modified to
suit this industry, we grew Kellys sales by a full 30%. The second
year sales grew another 30%. Gradually the technique was refined, as
Kellys had a large marketing budget. Kellys grew 30% a third year -
growing Sales from $30 Million up to $65 Million during that
same 3-year period.
Later, the Secret
Success Formula, first used by London Drugs, was modified for use in other
Retail Stores
After
Consumer Electronics at Kellys Stereo Mart, the idea was modified
and used for Nissan Automobile for their Nissan Dealers. In a
cross-Canada campaign for all Nissan Dealers, they achieved record sales.
Later,
Canada's Largest Chain of Paint Stores got the same mammoth sales
results - our benchmark goal became the 30% growth we'd attained at Kellys.
Then for Birks Jewelers we achieved their
first-ever Million Dollar Saturday. They were so busy with sales that
their brand new NCR Cash Registers couldn't keep up.
Performance of 25%
at Canadian Airlines
AVI Digital, formerly known as DMG Direct Marketing Group, then picked up Canadian
Airlines as a Client, and invented the Frequent Flyer Program
for Canada. Canadian Airlines sales grew dramatically, Canadian told us
that their Market Share grew from 33% to 51%. Sales grew to a Billion
Dollars annually.
Secret Success
Formula
Then
we started to keep this idea secret and share it only with our customers. By this time, the Secret Success Formula no longer
resembled the original London Drugs formula, but we still call this
program the London Drugs Formula in homage to the brilliant marketer who
invented or discovered this Formula for the first time. To clarify -
London Drugs does not authorize or approve this "Secret Success
Formula" - it's where the idea came from.
BC Tel, now known as
Telus, revealed a 22 to 26% response rate from three campaigns of ours,
while they ordinarily received just 2 to 4% from others
BC Tel
/ Telus does not reveal its results very often. In order to enter a
Marketing Contest at the DMA in New York, BC Tel got permission from its Head Office, to reveal their performance results. They publicly
revealed results of 22% to 26% in three different campaigns. Eventually we did about 300 campaigns for BC Tel, with similar
successes. The Direct Marketing Manager at the time, Diane
Armstrong said
"From you, we always get over 20% response in Sales, from your
competition we get the usual 2% to 4%."
Esso tried it, and
didn't believe the results at first
When
our program
was launched for Esso Service Stations, they achieved 46%, then 45%
then 46% Sales Growth with three successive campaigns. They had ordinarily
received 1% to 7% Sales Increases from conventional advertising, so 46% was off-the-charts
wonderful. At first, the Esso Head Office thought this was a mistake.
However, the
amazing results were extensively documented by the analysis folks at Esso,
and in Surveys, Esso Dealers said "You guys at Head Office finally
found something that really works."
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Benchmark of
30% Sales Increase |
The Golden
Goose Syndrome |
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Most Clients who
tried the Secret Success Formula achieved our benchmark of a 30% sales
increase
We were getting good at this... In fact, every
client succeeded with this technique. Some did not quite achieve the full
30% growth, but most did grow 30%, or more.
Sometimes it
works even better...
Sears Automotive, admitted they
got 1200 sales of a "test" automotive product - a Car
Ramp, when their usual response was just 57. That's twenty (20) times
better using our methods ! Sears sold out, then offered "Rain
Checks", then ran out of the Rain Check forms.
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Why would a client who'd gotten good results then
deny
that they had any results at all? It baffled us when this first
happened.
We'd had an Office Products Client, who'd had record sales with
every campaign. We'd send new prospective clients to him for a
referral. When none of the prospective clients called us back, we
checked to find out why. We discovered that the successful office products company was
denying they had good results. When confronted, he said "Why
should I encourage competition?"
We call this the Golden Goose Syndrome because we liken it
to when you discover a Golden Goose that lays Golden Eggs for you.
(It makes you big money). At first, you want to tell all your
neighbors about your wealth-making. Then you go quiet, and keep it a
secret. We've all learned from the old Fairy Tale - Don't Kill
the Golden Goose. |
We realized we
better keep this idea Secret too
Consumer Product by Consumer Product we tested, modified
and launched, with amazing successes. And, except for a few chosen
Clients, we kept it secret. Why spoil a good thing? BCIT was actively
promoting its Marketing Programs at this time, and we made sure that none
of these successes were taught or publicized by BCIT or others. Still true
today. (BCIT does a fine program, and outputs excellent graduates -
they're just not taught these tricks of Marketing.)
Success with Industrial
Tools in 2006 and 2007
However, we'd never been able to get those same sales results
for business-to-business Industrial ,
For other B-to-B Clients, we'd increased their sales by 10-15-20%, never
quite the reliable 30% benchmark goal we'd achieved for Retail. But
we kept trying, changing and experimenting...
Our Benchmark Goal of
30% was achieved in Industrial Tools - why this is important
In the Fall of 2006, for KMS Tools, we developed
a strategy similar to the Secret Success Formula, which they incorporated
into their marketing. Due to Client Confidentiality, I cannot reveal their
results, but I can tell you they accomplished our benchmark goal of a 30%
Sales Increase within a 4-month period. Our exclusive arrangement with KMS
Tools has now ended, and we are free to do campaigns for other Tool &
Industrial Companies.
We're especially delighted by this, because this crosses
over from the original Consumer Retail to now include Industrial Sales.
This technique has now worked equally well for Business-to-Business
selling as well. Moreover, since Industrial Sales are often much higher gross
sales than consumer sales, the profits are enormous.
Would you like to
know more about the Secret Success Formula for increasing your sales by
30% in the next 30 to 45 days?
Phone Doug White at 604-477-4455.

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If you sell to
Businesses or Consumers,
then you need to find out more about Marketing Programs from AVI
Digital
AVI Digital Direct Marketing is the only
company that specializes in this type of program. We often wonder
why more companies aren't using Direct Marketing for increasing their sales. If you've grown tired of failed advertising, then you will be very
pleased with the sales results that you'll get from AVI Digital.
We're results oriented.
Learn more about
this Secret Success Formula or other Direct Marketing Ideas
To learn more,
contact Doug White at 604-477-4455 or click:
See a list of
our Clients
who have used us for their Marketing: Click:
|
|
See these other B-to-B Case Studies
- using Direct Mail:
 | See
how United Shipping Supplies used a Direct Mail campaign to sell
Shipping Supplies and find new customers. Click: |
 | See a Case Study of a
B-to-B
Direct Mail Campaign done for Overland Freight Lines and why the
good performance "shocked" them. Click
|
 | See how BC Telephone, now Telus, used
Direct Mail to get sales of their Long Distance Calling Cards. To see this Case Study of a
B2B
Direct Mail Campaign click: |
 | See
how CP Air Cargo used Direct Mail to become the "Star"
Division of Canadian Airlines. To see this Case Study of a B2B
Direct Mail Campaign click: |
 | See a Case Study of a B2B
Direct Mail Campaign that we did for Cloverdale Industrial Paint: Click |
 | See a Case Study of a
multi-part B2B
Direct Mail Campaign we did for Wajax Kawasaki Division for a New
Product Announcement. Click: |
 | How many businesses are
there in the Lower Mainland? Click: |
Loyalty Program:
See a Case Study of a
B2B
Direct Mail Campaign and Loyalty Program that we did for Canadian Airlines
International: Click:
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AVI Digital -
Retail & Industrial Marketing
Specialists
Retail
Wholesale
Manufacturer
Machinery
Equipment
Tools
Rentals
Parts
Service & Repairs
Wholesale
OEM
Telecom Travel
Financial Services
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